FAQs

how much space do you need for setup?

We require a 9’x 9’ x 9’ space to execute a successful setup and ensure a safe & effective flow for guest traffic.

is there a travel fee?

We service all of Southern California, with no travel fees for events within 30 miles of our office in Temecula, CA. For events beyond 30 miles, a travel fee will be calculated based on distance. We can provide an exact quote during the inquiry process.

What kind of electrical do you need for the booth?

Our photo booths need a 120-volt, 10-amp, 3-prong outlet within 50 feet. A weak connection can cause malfunctions. Our attendants will test the outlet and relocate the booth if necessary.

Do I need to provide wifi for the photo booth?

Wi-Fi is preferred but not mandatory. With Wi-Fi, guests can instantly text or email their images. Without it, guests can use AirDrop and will receive their digital images once we reconnect to Wi-Fi after the event. Our photo booths and printers function seamlessly without Wi-Fi..

Will I get an attendant for my event?

Absolutely! Our booth comes with a cool attendant who handles setup, run time, and tear down. They make sure guests are having fun and striking their best poses.

What is your cancellation and refund policy?

We understand that plans change, so we offer a flexible cancellation policy. A 50% non-refundable deposit is required to hold your date, with the remaining 50% due 30 days before your event. If you cancel 30 days or more in advance, you will receive a 50% refund of the total rental price. Cancellations within 30 days of the event will forfeit all deposits.

How much time is required for setup?

We need 1.5 hours for proper photo booth setup and testing before the start time.